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September 2011 Newsletter

First the "bad" news: there will be no October Newsletter or
October Coffee Special because I'm off to HOST in Milan. This
monster exhibition features just about every serious espresso
machine manufacturer on the planet (see for the first
one I attended) and is one of the must-see shows for serious
coffee people. The other major benefit is being able to arrange
factory visits and intensive discussions after the show.

We will be leaving on FRIDAY 30th September and getting back on
MONDAY 24th October, and as usual the Equipment Order Page will
be closed down.
Coffee orders will be processed normally, since
I've spent the last month or so organizing for my absence.

The "good" news is that since there won't be an October "Special"
I've brought forward a coffee I was actually saving up for

Yemen Mokha Ismaili

This is certainly the last we'll see of this particular coffee
for a long time. The political turmoil in Yemen means that we are
unable to confirm forward shipments for at least the next couple
of years. Not a coffee for the casual drinker, it has a
penetrating, cocoa-like aroma and complex earthy flavour with
distinctive unsweetened cocoa/coffee tastes. There is little in
the way of sweetness or acidity but swirling it in the mouth
brings a continuous perception of differing flavours. It probably
makes one of the best, most complex single origin espressos on

One thing to be aware of is that Yemen is one of the very few
coffees that improves with age after roasting, often taking a
week or more to reach its peak, and then staying there for quite
a while.

In more good news some of the coffees that disappeared from our
list earlier this year are coming back. First will be the New
Guinea Suavee AX, then the standard Café de Cuba. We're still
waiting on the Organic Timor, but we should have it before

And now for a source of perennial complaints, we give you ..
Australia Post. There are many good things to be said about our
postal service. They are relatively cheap, they deliver
everywhere in Australia, and they damage or lose less than 1% of
our parcels. It's that 1% that gives us nightmares. There are
reasons we try to ship most of our machines by courier, mostly
far less damage and pilfering.

In the last couple of weeks we've had several examples of both
ordinary and express post parcels simply not being delivered, and
instead being dropped off at Post Offices and Parcel Centres with
no notification to the addressee at all. As with courier
companies, this is a consequence of the parcel delivery people
being contractors rather than direct employees. So remember, if
your coffee doesn't arrive the first thing you need to do is
contact your local Post Office, then get in touch with us.

Another problem which arises from the contractor situation is
delivery instructions on the label. We can attach all sorts of
messages to the parcel, but the chances of the contract driver
paying any attention to them (or even reading and understanding
them in the first place!) are effectively zero.

Anyway, I'm off to continue setting up for October, and to make
up my wish list of machines to see and factories to vist in
Italy. Until November